Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced Billing Associate (Insurance Verification) to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position.
Responsibilities and Duties:
- Responsible for taking pre-authorization and insurance verification for inpatient, outpatient, TMS, and psychological evaluation.
- Must be aware of copay, deductible, co-insurance, out-of-pocket, and coordination of benefits.
- Calculate accurate patient portions for upcoming visit. (Including past-due account balances).
- Call high balance patients before the appointment to collect money from them.
- Must be able to communicate with the front desk, biller, and insurance companies.
- Scan verification documents into patient account.
- Verifies Commercial, Medicare and Medicaid insurance for eligibility and benefit utilizing from one of the following methods.
- Work closely with billing staff to assist in the identification of patient responsibility.
- Process and post patient payments (credit cards) in an accurate and timely manner.
- Maintains confidentiality of all information; adheres to all HIPAA guidelines/regulations
- Must have excellent phone etiquette and solve patient’s issues.
Qualifications and Skills:
- Must have good written and oral communication skills
- Must be punctual and have reliable transportation
- Must be able to communicate with patients to explain verification issues and convey messages in a manner that is easy for the patient to understand
- Must be willing to work as a team player with fellow peers and providers
- Proven experience in verification
- Self-starter, multitasker and reliable
- Adherence to laws
- Excellent knowledge of MS Office (particularly Excel) and EMR software (Prior eCW experience is a plus)
- Results-driven